Privacy policy
Last update: 01/07/2025
At Losanje, we attach great importance to the confidentiality and security of your personal information. The purpose of this privacy policy is to provide you with clear and transparent information about how we collect, use, store, and protect your personal data, in accordance with the General Data Protection Regulation (GDPR) and current French legislation.
Information collected
When you use our website or services, we may collect the following data:
- First and last name
- Email address
- Postal address
- Phone number
- Any other information voluntarily provided
This information is strictly limited to what is necessary to provide our services.
- First and last name
- Email address
- Postal address
- Phone number
- Any other information voluntarily provided
This information is strictly limited to what is necessary to provide our services.
How we use your information
We use the personal information we collect for the following purposes:
- To provide our products or services
- To personalize your experience
- To process your payments
- To send you information about our offers, promotions, or events (with your consent, where applicable)
- To respond to your questions and support requests
- To provide our products or services
- To personalize your experience
- To process your payments
- To send you information about our offers, promotions, or events (with your consent, where applicable)
- To respond to your questions and support requests
Legal basis for processing
The processing we carry out is based on:
- The performance of a contract (order, request for information)
- Your consent (particularly for marketing communications)
- Our legal obligations
- Our legitimate interest (site security, continuous improvement of services)
- The performance of a contract (order, request for information)
- Your consent (particularly for marketing communications)
- Our legal obligations
- Our legitimate interest (site security, continuous improvement of services)
Sharing information
We may share your personal information with third parties only in the following cases:
- With your explicit consent
- To comply with legal obligations
- With our third-party service providers who help us provide our products and services
- To protect our rights, our security, and that of our users
- With your explicit consent
- To comply with legal obligations
- With our third-party service providers who help us provide our products and services
- To protect our rights, our security, and that of our users
Shelf life
Data is kept for the period strictly necessary for the purposes for which it was collected, unless otherwise required by law. At the end of this period, data is deleted or made anonymous.
Data security
We implement appropriate technical and organizational measures to protect your data against loss, unauthorized access, alteration or disclosure.
Your rights
You have certain rights with respect to your personal information, including the right of access, rectification, deletion, portability and withdrawal of consent. To exercise these rights, please contact us at contact@losanje.com
Changes to this policy
This policy is subject to change. Any modification will be published on this page with an updated date. We invite you to consult it regularly.
Contact
If you have any questions about this policy or your personal data, please contact us at the following address: contact@losanje.com